Skip to content
EV PLAY
  • ***Shop Now***
  • GMC EVs
  • Tesla
  • FAQs
  • Videos
  • Forum
  • Support
  • News
  • Contact Us
Shopping Cart 0
EV PLAY
Shopping Cart 0
  • Forum Home
  • Recent posts
Forums
Main
Get Help
Connected once, now...
 
Notifications
Clear all

Connected once, now continues searching for service

 
    Last Post
 
 Ro Vee
(@ro-vee)
Active Member

I got EVPlay up and running once (with the new wifi dongle--thanks!), but the audio quality was very poor through the mic so AA couldn't understand voice commands and a caller couldn't hear me (they were perfectly clear though). 

The next time I got in the car to try to continue experimenting with audio, AA on the EVPlay keeps searching for my phone, finding it and trying to connect, and failing. My phone says "connected to AA" and then "Looking for AA." It's a continuous loop. Car has restarted, phone has restarted, still a loop.

I have a Samsung Fold 6, and a Gen 1. The truck is connected to EVPlay on Bluetooth; EVPaly is connected to Rivian hotspot; my phone is connected to AutoKit wifi and bluetooth. Any ideas? Running through the steps in the Getting Started video didn't help; it might help to pin all the connections settings to forget/check if connection is lost in a text list on the FAQ page. Trying to piece together possible solutions from various questions on here has been tough.


Quote
OP Posted : September 10, 2025 3:05 pm
Alex / EVP
 Alex / EVP
(@evplayadmin)
Admin

Posted by: @ro-vee
↑

I got EVPlay up and running once (with the new wifi dongle--thanks!), but the audio quality was very poor through the mic so AA couldn't understand voice commands and a caller couldn't hear me (they were perfectly clear though). 

The next time I got in the car to try to continue experimenting with audio, AA on the EVPlay keeps searching for my phone, finding it and trying to connect, and failing. My phone says "connected to AA" and then "Looking for AA." It's a continuous loop. Car has restarted, phone has restarted, still a loop.

I have a Samsung Fold 6, and a Gen 1. The truck is connected to EVPlay on Bluetooth; EVPaly is connected to Rivian hotspot; my phone is connected to AutoKit wifi and bluetooth. Any ideas? Running through the steps in the Getting Started video didn't help; it might help to pin all the connections settings to forget/check if connection is lost in a text list on the FAQ page. Trying to piece together possible solutions from various questions on here has been tough.

A few things to try:

Try turning off the EV Play wifi (not required for Android Auto). 

Reboot your phone. 

If the above doesn't work, follow the guide for Weak WiFi Signal in the FAQ section of this forum. Try 5ghz channel 161 .

 

 


ReplyQuote
Posted : September 11, 2025 2:34 am
 Ro Vee
(@ro-vee)
Active Member

@evplayadmin I believe I have turned off EVPlay wifi (turned off wifi on the brown gear network & Internet settings screen). I restarted my phone. I downloaded opera and tried to connect to the address in the weak wifi signal thread--it gives an error message that the site can't be reached. 

Bluetooth connects to AutoKit fine, but my phone cannot connect to Auto box wifi, and I can't get into it to change the channel. I am on 5gh, and was before when it worked that one time.

I've now also restarted the EVplay box. Trying to connect to the Autobox wifi from my phone send to be the hangout y since it repeatedly tries, and AA starts on my phone, but then it says connection failed for wifi and shuts off.

What can I do to connect to wifi again?

 


ReplyQuote
OP Posted : September 12, 2025 3:22 pm
Alex / EVP
 Alex / EVP
(@evplayadmin)
Admin

@ro-vee

Go in to the AA/CP app (not Android!) Settings >Advanced Settings>Restore Factory Settings

Unpair from all Autokit Bluetooth connections and delete/unpair any Autobox wifi connections.

Re-power EV Play (unplug/plug).

Launch the AA/CP app and click on the settings icon again and stay on that screen.

Then try to connect to the Autobox wifi signal using the 12345678 password.

Then type in 192.168.43.1 in the Opera browser.

Let me know if it comes up.


ReplyQuote
Posted : September 12, 2025 3:44 pm
 Ro Vee
(@ro-vee)
Active Member

@evplayadmin This worked! Thank you!!!


ReplyQuote
OP Posted : September 13, 2025 4:41 am
Alex / EVP
 Alex / EVP
(@evplayadmin)
Admin

@ro-vee Awesome. Since you reset your AA/CP app settings, make sure to re-enable the following:

Decoding Method: Software 

Advanced Settings > Audio Channel: Bluetooth (if CarPlay) or Box (if Android Auto) 

Advanced Settings > App Full Screen: On

Advanced Settings > Media Delay: 750 (Android Auto only) 

 

 


ReplyQuote
Posted : September 13, 2025 5:03 am
Forum Jump:
  Previous Topic
Next Topic  

  • Home Page
  • Shop Now
  • FAQs
  • Videos
  • Forum
  • News
  • Contact Us
  • Terms & Conditions

© 2025 EVPlay.com. All rights reserved.

All trademarks are the property of their respective owners.

Lost your password?


Don't have an account yet? Sign up

Scroll to top
  • ***Shop Now***
  • GMC EVs
  • Tesla
  • FAQs
  • Videos
  • Forum
  • Support
  • News
  • Contact Us
Search