The Rivian screen is working, but EV Play shows a black screen

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Alex / EVP

(@evplayadmin)

Admin

Turn off your wifi to break the CarPlay connection, then go in to the AA/CP app settings (gear icon in the top left corner). Make sure Decoding Method is set to Software. If that does not resolve it, please reach out to support.

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OP Posted : August 17, 2025 9:42 am