All right, finally decided to come here for some help. I've been dealing with this thing for several weeks now. And I cannot for the life of me get a solid connection with this Auto kit software. I can get it to work, but then it'll randomly disconnect and then need to go through the reconnection process. I've tried several different phones, I've tried changing literally every single setting in Auto kit including the settings within the factory page by accessing the 192168, etc. On a web page....
I am at my wits end, and I was a computer tech for over 17 years. But I just don't know what else to do with this software. The only thing I can think of is that the auto kit hardware inside the EV play box is somehow defective?
Please help!
I have the same issue. Disconnects a lot and will take longer to connect. Less stable than the previous version.
@shadow_tek001 @exploderjim Disconnects and trouble reconnecting usually point to a phone or bandwidth issue. I will say that I'm seeing a lot of rumblings on the Net regarding the new iOS 26.x beta updates and CarPlay. With that said, there are some best practices when it comes to reliable connections:
1) 9 times out of 10, a phone restart will resolve your issue.
2) Wireless CarPlay/Android Auto takes a LOT of bandwidth - if you are tethering anything to your phone's hotspot (Rivian, other passengers, etc), don't. Keep it off.
3) If you do need to keep your phone hotspot on, use the wired CarPlay/Android Auto feature: Unpair/delete the Aautokit/Autobox connections from your phone and attach a quality data cable (not a gas station charging cord) between your phone and the single BLACK USB port on EV Play. A lot of customers prefer the wired connection due to its speed to connect and reliability.
4) If you don't need them on, turn off your Rivian WiFi and hotspot, as well as the EV Play (Android) WiFi. If you need those on, visit the 192.168.43.1 admin page again and try changing the WiFi channel to another 5ghz one. Do NOT choose a 2.4ghz channel.
5) Some folks do better with Software vs. Hardware decoding (AA/CP app>settings>Decoding Method). If you choose Hardware, make sure Resolution - the setting under it - has 2362 x 1218 selected.
If all else fails, reach out to me and we'll try and troubleshoot.
@evplayadmin
It's happening with 4 different Android phones (mine, wife's, son's and friend's) so that rules out phone issues.
I've tried pretty much everything you've suggested, aside from turning off rivian WiFi/hotspot and EV play Wi-Fi so I'll give that a go.
But I've started to get used to just using the native Android rather then Android auto.
But I'll give it a whirl again.
@shadow_tek001 Keep me in the loop. It could be a bad AA/CP module in which case I would send you a replacement.
@exploderjim You mentioned previous version - did you update your firmware or ?
I have been having issues with disconnections and the screen going black and then needing to reset the connection. I am running the iOS bean’s but it was working fine until the last update on the evplay app. I also have noticed that the navigation alert audio is the same level as music and cannot be independently set to another level vs the music. Not sure if that was always a thing but I feel like it was able to be separate before